Welcome to i-Plaza Nail & Spa where you can relax in the hands of our professional therapists.
Our team of experienced and talented therapists will provide you with exceptional standards of professional nail and beauty treatments and above all a high level of customer service.
Services at this venue are not bookable online.
Have you been here?
Unpleasant staff and unprofessional manager
I walked in for a regular pedicure with callus elimination treatment. The Korean lady staff causally filed the side of my feet using a nail filer (never heard of before) for 2 mins. When I requested to use a professional steel callus remover for pedicure, she got really angry. She told me to go to another place. I was shocked. I was in a rush for a dinner party and there I was with unfinished pedicure. I was about to leave the place to go for a different nail spa around the corner. The manager came over. I explained to her what happened. She said you should pay and come back again. I said I wont pay because this is an unfinished job and on top of that the service really sucked. She grabbed my arm and said that I could not leave. I was speechless. I explained to her that if there is a fly in food served at a restaurant no customer will be asked to pay. The food is to be returned and complains are to be made. She said: you are CRAZY in her Korean English. I left the place tears in my eyes.
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